Website FAQs

Here are the steps necessary to navigate this website and reserve a spot in a firearms course.

1. Be sure to read/understand the Must Read Before Class and Safety/Conduct pages before choosing a course.
2. Navigate to the Courses page or select a specific type of course based on your needs, such as Hand Gun, Long Gun or Members-Only Courses.
3. Find a course that is not ‘Sold Out‘ and fits your schedule.
4. Once you have found the course you are looking for, either click on the Course Title or the ‘Get Tickets‘ link. Only 1 ticket per user may be purchased as each of our participants must sign safety & liability waivers.
5. Select 1 ticket for purchase and click the ‘Get Tickets’ link.
6. In the pop-up window that is displayed, enter in your name and email address.
7. Click on the ‘Save and View Cart‘ link or the Checkout Now button.
8. If you clicked on the ‘Save and View Cart’ link, you will see your shopping cart with courses you have selected. If you would like to browse other courses, you may do so, add those to your cart again, either click on the Checkout Now button or the ‘Save and View Cart’ link.
9. From your shopping cart you may either click on the Proceed to Checkout button or click directly on the PayPal button. PayPal will allow you to pay via credit card without requiring a PayPal account.
10. If you click on the PayPal button from the shopping cart, you will get a popup window that will ask you for your PayPal credentials OR you may click the ‘Pay with Debit or Credit Card’ button to pay directly with a credit card. However, you will need to start with your email address using this method.
11. If you clicked on ‘Proceed to Checkout’ button you will be asked if you are a returning client (and allowed to login) and/or if you have a coupon code to use.
12. If you are a new customer, please fill out the provided form (First Name, Last name, Street Address, Phone Number & Email Address) and an account will be created for you … for our site (not PayPal).
13. Be sure to understand Valley Defense’s Terms & Conditions at bottom of the page and check the box before proceeding.
14. There is a default option to pay via credit card or to pay via PayPal. Choose your option, enter in the necessary information on your card and click the Place Order button.
15. You should then be taken to a page to view your Order Details as well as a PDF download option (also available in the delivered emails).
16. A Valley Defense website account will be automatically setup for you. To access, click on the ‘My Account‘ link at the top. If you do not know your password, you may click on the ‘Forgot Password‘ link to have a reset password email sent to you.

1. You will receive 2 emails from Valley Defense: 1) An email confirming your purchase, and 2) An email with the ticket and a QR Code for check-in.
2. You will need to either present the QR Code on a printed version of the email or using your phone on the day of your course.
3. Be sure to read both emails very thoroughly. They contain valuable information about what to bring/wear and where your are supposed to meet.
4. The 2nd email contains the QR Code needed to check-in before your course.

Please let us know if you have any questions about the courses, how to register or details about a specific course by emailing info@valleydefense.com.